Refund Policy


You may request a refund on any product you purchase on the site within 7 days of purchase, no questions asked. Requests can be made by email to or through the Help Desk.

Other Issues

Occasionally there may be other issues that happen. Please email or contact the Help Desk as soon as possible with any of the following problems:

  • you don’t receive access to the product
  • you have problems downloading or unzipping the product
  • you encounter a major error or defect with the product (although everything is thoroughly tested before release, unexpected errors may occur…stuff happens!)

Please allow a day or two for getting back to you, but responses generally are rather quick especially during standard US daytime weekday hours.